“If a Thompson Machine product breaks and it’s your fault, we’ll fix it for a fair price in a timely manner. If it’s our fault, we’ll fix it quickly at no charge.”
The small print follows:
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated at “full” or as “limited” and sets minimum standards for a “full” warranty. As do most major firearms manufacturers, Thompson Machine has elected not to provide any written warranty, either “limited” or “full” rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued there-under. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Thompson Machine certifies that all sound suppressors manufactured by them are free of defects in materials or workmanship, and that they meet manufacturing specifications at the time of manufacture.
RETURN AND REFUND
CANCELLATION OF BACKORDERS – ACCESSORIES backorders may be cancelled at any time prior to shipment without penalty.
RETURN OF ACCESSORIES
ACCESSORIES: THOMPSON MACHINE will exchange or refund your purchase within 30 days from date of delivery with a 25% restocking fee. Refunds will be made to the original form of payment. The original S&H charge is not refundable. Returns/exchanges must be unused and in their original packaging, in resalable condition. Please contact Thompson Machine for a Return Merchandise Authorization (RMA) prior to sending any returns. There are no refunds 30 days after delivery.
INCORRECT ITEM: If you receive a product that is incorrect, Thompson Machine will exchange or refund your purchase, including shipping & handling (to the original form of payment) at no charge within 30 days from date of purchase. Returns must be unused and in their original packaging, in resalable condition.
RETURN OF SUPPRESSORS
Thompson Machine does not sell suppressors direct to the public. They are purchased through a licensed dealer. Please contact your dealer regarding their return policies. Once a suppressor has been transferred to an individual with a Form 4, the dealer would be required to pay a $200 transfer tax to transfer it back from you. If your suppressor is damaged please contact Thompson Machine directly for repair information.
Return of Damaged/Defective Suppressors: If a suppressor is damaged due to a manufacturing defect once it has been fired, it may be returned to Thompson Machine for repair or replacement along with a photocopy of your approved Form 4. Determination to repair or replace is made solely at our discretion and only after we have opportunity to examine and determine that the cause of damage is due to manufacturer defect. It is the responsibility of the customer to cover shipping costs and insurance to return the suppressor to Thompson Machine for inspection or repair. Thompson Machine will pay any reasonable shipping and insurance costs to return the unit to you.